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No. Nexo does not sell leads or credits.

Yes. You can import your customer list as a CSV from your old system, your spreadsheet or your accountant, so you do not start from an empty app.

Invoices go out from the job and your customer pays you by bank transfer. The money goes straight from the customer's bank to the trade business's account, and Nexo never holds it.

Only your business. Nexo does not share your clients with anyone else.

Try a password reset first — the link is on the sign-in page and it emails you a way back in. If the account says it is on hold, write to us from the address the account uses so we can match it up.

By bank transfer, from your own banking app, exactly as you would pay anyone. The invoice shows their account name, account number and a reference to use. The money goes straight from the customer's bank to the trade business's account, and Nexo never holds it. Nexo cannot see the payment arrive. The business marks the invoice paid at their end once it lands.

No. What you owe is the price they quoted you — we add nothing to it.

Only the business whose quote you accepted, and only once you have accepted it. Before that, tradies see the suburb and what needs doing. Nexo does not store the location of your house on a map.

Yes — open the job from your dashboard and cancel it there. Any tradies who quoted are told. Until you accept a quote nothing is booked and you have agreed to nothing. Once you have accepted, the job is between you and the business, and Nexo will not cancel it on your behalf.

No, and we will not tell you which quote is the best one either. We do not price work and we hold no opinion about what a job should cost. Ask the business to explain anything you are unsure about — nothing is booked until you accept.

Try a password reset first — the link is on the sign-in page and it emails you a way back in. If the account says it is on hold, write to us from the address the account uses so we can match it up.